Dose of my own medicine
- Melissa G
- Sep 3, 2020
- 2 min read
I have high expectations of those closest to me. I hold my family and friends to a specific standard and in doing that, I try to be that for them in return. When I fail, especially if its a preventable stumble, I fall hard on my proverbial sword. No one likes having to face their faults. I like it even less when the spotlight shines on something I 'thought' I was good at. I pride myself in being a multi-tasker. I used to get compliments all the time from my previous employer and my co-workers. It became my trademark, my super power if I had one. I could be saying something, typing something else and knitting a blanket with my feet, all at the same time. The problem with getting too cocky is trying to out-do oneself; after mastering a 3-ball juggling act, I assumed 7-balls would be a piece of cake. Since I work with family now, making mistakes carries a level of anxiety and stress unlike when you are just an employee. (The people around me are going to read this and say that I am being too hard on myself but I don't believe that to be the case because I know better.)
My simple mistake yesterday, gave my brother and my brother-from-another-mother an extended work day, with additional labor in the scorching summer heat, causing them both to re-arrange their evening and make last minute shuffling plans with their kids. All so they can get to the Service Calls and they still weren't able to get all of it accomplished because there wasn't enough time. I failed to actively listen on three separate occasions about the change of address for a customer's delivery. All three times that it was mentioned was by my very own husband and since I am always trying to plan, organize and think ahead; I did not register what he meant when he said, "Mr. Miller is moving". I sent our guys on a goose chase at the expense of our company and at the expense of our customers because every job after this mishap had a delayed timeline. This is not the standard I want for my business or for myself as a person. This isn't my first slip up but this is the first one that woke me up. I may have a lot on my plate right now but that doesn't give me the license to give up or to cut corners. I need to find my equilibrium again, even if my stress level is higher than normal. I hope this post helps others take accountability for their actions. It's a difficult pill to swallow, I almost choked on it.
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